Returns & Exchanges

At Rouleur, we want to ensure you have the perfect gear for every ride. If you are not completely satisfied with your purchase, you can return or exchange any unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.